WE HAVE MOVED TO

www.oilcloths.me.uk


Mail: sales@gfar.co.uk

0345 4677095 / 01525 381667

Sales@gfar.co.uk

©2010 PVC tablecloths,oilcloths and vinyl tablecloths for restaurants & homes.

Terms & Conditions

The conditions of sale shown below apply to orders placed through any GFAR website and by telephone. The sales office is open between 9am - 5pm Monday to Friday. There is an answering service to take messages during our closed periods.

Customers who fail to use a discount voucher at the time of order cannot retrospectively claim the discount at a later time.

Carriage charges - UK Customers

Charges are based on weight, size and delivery address of your order, charges are shown at the checkout stage. Customers that input or select incorrect details to avoid paying the correct delivery charges will have their order cancelled.

Customers who live in the Scottish Highlands, Scottish Islands, Isle of Wight, Isle of Man, Scilly Isles and Northern Ireland should choose the correct location area at the checkout stage.

Scottish Highlands  & Islands are: AB30 - 56 / FK19 - 21 / IV1 - 56 & IV63 / KW1 - 17 / PA20 - PA78 / PH15 - 44 & PH49 - 50 / HS1 - 9 / KA27 - 28 / ZE 1 - 3 ( Correct at time of print)

We do not supply ROLLS to these areas.

Prices

Prices shown indicate clearly if they include or exclude VAT

The currency accepted is UK Pound Sterling

We only supply England, Scotland, Wales and N.Ireland.

We do not export.

Payment is by major credit cards or paypal.

Standard Delivery

Goods are normally despatched within 1 -3 working days from receipt of order. Rolls are generally delivered next day if received by 10am. We aim to deliver non stock items within 21 days from date of order. Alternative delivery arrangements by request. Please do not assume goods will be delivered the next day after your order has been placed. Standard delivery goods are despatched by Royal Mail or signed for courier service. After two failed delivery attempts by the courier company, goods will be returned to us and additional delivery charges will become payable by you. To avoid failed courier delivery attempts please discuss your delivery arrangements with us at time of ordering.

Royal Mail Despatch

Please note - claims for missing parcels despatched by Royal Mail may not be submitted until 2 weeks have elapsed from the date of despatch. At this time, a claim will be made to Royal Mail and replacement goods despatched.

Colours

Colours displayed on our website are indicative only and may not accurately reflect the actual colour of the item. Where possible we offer a low cost sample service, please use this service service if colour match is important to you before placing an order. Some of the products displayed on this website have special conditions of sale relating to product returns, please ensure you read and understand the returns the policy of the product before purchasing goods. If you need further information relating to product colour please contact the sales office.

Order confirmation

When confirmation of your order is received this is to indicate that we have received your order it does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change in price we will always contact you first to ensure the price is acceptable to you.

Payment

Terms of business are 'Pro Forma' unless otherwise agreed. Payment can be made by cheque, credit /debit card or bank payment.

Returns, Refunds & Cancelations

As the product is  made to measure we do not accept returns unless there is a fault. We simply do not keep any stock of cut fabrics. Should the customer receive faulty goods please contact us on 0845 4677095 for a returns number.  It is the responsibility of the customer to return the goods to us using a suitable carrier and obtain confirmation that the goods have been received. A signed for service is recommended. If the goods are faulty we will either replace them or issue a full refund including the cost of returning them to us.



Cancelations are  accepted within  12 hours of placing an order unless the goods have already been despatched. If this is the case the customer is responsible for returning the goods to us in the condition received. Notification of faulty goods must be made within 7 days of receipt of order.

Shortages/damages

Complaints regarding shortages in consignments and damage to goods must be notified in writing (post, fax, e-mail) within 3 calendar days from receipt of goods, otherwise we cannot accept responsibility.

Retention of title

Beneficial title of re-saleable goods remains with the seller until fully paid for.


Tolerances


There is a 5% tolerance on sizes.










The cloths are generally folded when packaged. This will result in creasing of the fabric . This will  partially relax over time. This is one of the properties of the product and can not be avoided. Customers may request, for a small premium, that cloths are sent rolled on a cardboard core.